This is the list of documents available for the submission Motion by Councillor Eunis Jassemi:- "The Council notes the findings from the recent 2024 Glasgow Household Survey, which highlight a deeply concerning decline in trust and satisfaction with Glasgow City Council's services since the City Administration took office in 2017. Council notes with grave concern that only 35% of respondents trust the Council, a significant drop from 49% in 2019, and further notes that the erosion of trust is a direct consequence of the City Administration's mismanagement and incompetence. Furthermore, Council expresses alarm that 46% of respondents believe that Glasgow City Council rarely considers residents' views when making decisions that affect them. Council acknowledges that Glasgow City Council has a duty to engage and involve residents in the decision-making process. Council recognises that greater efforts must be made to ensure residents have a meaningful say in shaping the future of our city. Council notes the 23% rise in complaints about waste management, a clear indication of dissatisfaction with basic services. Additionally, Council acknowledges that satisfaction with refuse collection has dropped to 56%, a significant decline. Council also expresses concern over the sharp decrease in the feeling of being informed, with only 12% of respondents stating they feel well-informed about how the Council is performing. This represents a failure in communication between the City Administration and Glasgow's residents. Additionally, Council notes that only 46% of residents are aware of the housing emergency declared in Glasgow, reflecting a serious gap in communication on critical issues. Council further acknowledges the sharp decline in satisfaction with key services since 2017, showing a trend of consistent deterioration under the City Administration. Council highlights worrying decreases in satisfaction with basic services such as cleanliness and road maintenance, leading to dirtier streets and roads riddled with potholes. Council is also alarmed by the significant reduction in satisfaction with nurseries, schools, and home care services, all of which are vital to the wellbeing of families, children, and the elderly in Glasgow. Council views this as a clear failure of governance under the City Administration, marked by damaging budget cuts and a deterioration in the quality of essential services. Council believes that the citizens of Glasgow deserve better, and that the mismanagement is leaving Glasgow behind. Council resolves that: " The City Administration has failed to provide basic universal services and has no confidence in its ability to deliver key services provided directly by the Council Family. " Council requests the City Administration to publish an action plan to address the decline in service satisfaction and restore trust in the Council's ability to manage essential services. " Council requests key performance indicators be established for basic services, with regular updates provided to the public. " Council asks the Convener and Director of Neighbourhoods, Regeneration, and Sustainability to formally respond to the findings of the 2024 Household Survey and outline actions to resolve these issues.".

Click on the links to view the individual documents in PDF format.